Typically, I like new hotels. They, typically, get accessibility and, typically, there are fewer worries. Older hotels tend to bend the definition of accessibility to the breaking point. Once at an older hotel in Hull, England, a hotel said it was accessible but when we got there there were several steps up the the front door, the parking was blocks away and our room was on the second floor. When challenged about the accessibility of the room the clerk said simply, "Most of our guests can get there just fine." Oh. Accessible for the majority.
New hotels though, especially those built in the last few years tend to be much more cognisant of the needs of those with atypical needs. And as such we checked into our hotel with a sense of optimism, which was richly rewarded. The hallways are wide, the doors are wide, the room is large, the bathroom beautiful. Awesome.
(You knew there was a 'but' coming didn't you?)
The parking lot, brand new, smelling of paint and empty space, held not a single accessible parking space. Yesterday we were rushing to get me in and up to the lobby as I was busting for 'relief' ... so we didn't look hard, we just took the closest we could find. There was no problem because when we arrived there were few cars there. Today, though, there were more cars so we drove around and looked for the blue badge space and ... couldn't find it at all.
We were sure it had to be there.
I noticed a hotel clerk leaving her shift so I called to her to ask where the accessible parking spaces were. She said, "Oh, there over here." She walked away and came back a couple of seconds and said, "I can't find them, they are always near the elevator." She had just assumed that the spaces would be where the spaces should be. But they weren't there. She suggested we speak to the manager.
We spoke to the manager who was aware there weren't any parking spaces and said, in explanation, "They didn't figure them in when it was done. It was an oversight."
He looked at me as if he'd answered. It was an oversight. An "Oh, well, what can you do"
I suggested he fix the oversight by having accessible parking bays put in. I knew it could be done, we did it in the parking area of where I work. It took time and effort but it was done. It's really not hard.
I get that people make mistakes.
I don't get that people don't care to fix the mistakes.