Wednesday, March 05, 2008


"Can I say something?" she said as she sat down in one of my office chairs. I swiveled away from the computer screen and saw that she was bringing me the photocopying I had requested. I could tell from the look on her face that something was bothering her.

"Is everything alright?" I asked, concerned. I like her. She is a woman with a disability who works at the front desk, who answers phones, does photocopying and jokes with Joe every single time she sees him. I've never said it, but I like the fact that the office has people with disabilities working as full time employees. It seems odd that agencies that serve people with disabilities often don't employ them. Anyways, as I said, she looked like something had upset her.

"I don't like this," she said, her finger tapping on something on the front page of the photocopying, "I think this is just wrong." I couldn't see what she was pointing to so I asked her to let me see what brought such strong emotion into her words. She handed me one of the photocopies and asked me to read it, "Do you see what's there?"

I looked at it and at first I could see nothing. I've photocopied this many times before. It's a very old article that was written by Susan Ludwig and myself that described a feelings education curriculum. My eye dropped down to the title of the article. She saw that I'd skipped down and she said, "No, up here," and reached to point to the word "Retardation". The Journal's name, Psychiatric Aspects of Mental Retardation was blazed across the top of the paper.

"This word is wrong, it hurts people. I don't think it should be used."

OK, she's right. I explained to her that the article was nearly 20 years old. That the journal had changed it's name so that it no longer uses the word. That it comes from a time when that word was more commonly used.

"It doesn't matter," she said, resolute, "it hurt people then and it hurts people now."

I apologized for the fact that she had had to look at this word as she made the photocopies. It was thoughtless on my part and I won't ask her to do these again. She nodded, brusquely, and rose to leave. "People shouldn't use words that hurt," she said as she left.

I held the photocopy in my hands. I looked at the offending word. A word that has caused so much pain for so many people. A word that flies out of the mouths of teens at an alarming rate. A word used by professionals to distance and degrade ... a word with history.

One of the first times I ever met Susan Ludwig, she told me that she was teaching a class to people with disabilities. She had come up with a curriculum to teach feelings, to recognize feelings - to identify feelings in others and to speak up with feelings had been hurt. I remember, all those years ago, sitting with her as she explained the curriculum to me. I was taken by it's simplicity and it's power. Together we wrote up her work and had it published. The goal was to help people with disabilities, a people who were programmed out of 'anger' and drugged into 'happy' to understand that their feelings were legitimate.

At that time, all those years ago, I couldn't have imagined a strong, powerful woman sitting down and telling me that her feelings mattered, that words hurt her, and that things needed to change. A woman who tapped at an offensive word on a page of photocopying and explained how she felt about having to see that word. Wow.

Somehow, somewhere, I know Susan Ludwig is smiling.


theknapper said...

That's a reminder that after awhile we sometimes don't see the words that hurt.....the article is still good but editing needs to be done on the cover page.
Bravo for her for speaking so directly. You know you're doing your job when people are free to voice their feelings.

All 4 My Gals said...

I love it! That's just what I want T to be like it.

Anonymous said...

Hi Dave!

Daily stalker to your blog, thank you!! Keeps me inspired!!

Have you ever wrote any articles/blogs on the "R" word and the impact/reason it is so hurtful??

I am continually finding people using this word more and more frequently and would love a resource to assist in helping people "get it" and remove this word from people's vocabularies once again!!!

Anonymous said...

Hi, Kimberly, I've written a book called 'the R word: helping people with intellectual disabilities deal with bullying and teasing' you can find out about it a I'm not sure if they have it listed yet, but drop them a note and they can tell you costs etc. Dave