tag:blogger.com,1999:blog-35743239.post6868296483698606548..comments2024-03-29T03:43:45.977-04:00Comments on Of Battered Aspect: Apologizing for Nice, Angered at AccountabilityDave Hingsburgerhttp://www.blogger.com/profile/11918601687946534172noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-35743239.post-80900684333732516702014-02-13T17:57:59.355-05:002014-02-13T17:57:59.355-05:00They always react that way when they know you are ...They always react that way when they know you are right! But YOU have a CHIP ON YOUR SHOULDER!! Jo Kellyhttps://www.blogger.com/profile/09072719336851076572noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-75258044844098163692014-02-13T12:39:04.315-05:002014-02-13T12:39:04.315-05:00Never a dull moment Dave! Never a dull moment Dave! Princeton Possenoreply@blogger.comtag:blogger.com,1999:blog-35743239.post-75167474035098959562014-02-13T09:23:26.883-05:002014-02-13T09:23:26.883-05:00Ouch. I can see myself in the woman who turned awa...Ouch. I can see myself in the woman who turned away.<br /><br />I haven't been in precisely that position, never having served as 'the manager' and never having worked in retail.<br /><br />But I've been the one to respond huffily to calm and appropriate critique. If it had been me, my brusque defensiveness, my turning away, would have been an expression of my guilt.<br /><br />If it had been me, I would suddenly have been brought to see that I had never 'decided' not to install automatic door openers - I had never even thought of them. I had never 'decided' to make the store inaccessible - I had merely assumed that everyone who came in would be a walkie-talkie. You know, 'like me.'<br /><br />And I would have felt dreadfully guilty when I saw that.<br /><br />I hope when her guilt simmers down she at least arranges for one set of doors to be automated. That's what I would be doing, a day or two later, if it had been me.Maggienoreply@blogger.comtag:blogger.com,1999:blog-35743239.post-76260874406459154432014-02-13T07:06:55.224-05:002014-02-13T07:06:55.224-05:00oh dear...i don't know whether to laugh or cry...oh dear...i don't know whether to laugh or cry! you paint a vivid picture with your words, Dave. thanks for sharing.clairesmumnoreply@blogger.com