tag:blogger.com,1999:blog-35743239.post4837746821386838627..comments2024-03-19T07:36:33.915-04:00Comments on Of Battered Aspect: Service InterruptedDave Hingsburgerhttp://www.blogger.com/profile/11918601687946534172noreply@blogger.comBlogger17125tag:blogger.com,1999:blog-35743239.post-84694924070128111042010-11-08T15:12:33.800-05:002010-11-08T15:12:33.800-05:00Great!
And I bet that room *looked* more useful ...Great!<br /><br />And I bet that room *looked* more useful than it was....even most able bodied people don't like sitting on high stools to do any work...*everyone* will likely find the redone business center more useful, just like Lene wrote about when she convinced the architects to rethink accessibility. I love that kind of efficiency.Colleenhttps://www.blogger.com/profile/13029537644437898609noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-54780425364599316822010-11-05T13:59:33.485-04:002010-11-05T13:59:33.485-04:00Superbly said and done. And written so that the re...Superbly said and done. And written so that the rest of us can show others--pass it on! Thank you thank you thank you.AlisonHhttp://spindyeknit.comnoreply@blogger.comtag:blogger.com,1999:blog-35743239.post-13979330320588054152010-11-03T15:29:33.550-04:002010-11-03T15:29:33.550-04:00Anyone, anywhere can use purposeful exclusion it&#...Anyone, anywhere can use purposeful exclusion it's way way way more accurate most of the time than simply 'inaccessible' TaDave Hingsburgerhttps://www.blogger.com/profile/11918601687946534172noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-31875538383344238622010-11-03T07:21:52.758-04:002010-11-03T07:21:52.758-04:00The wheeliecrone says -
What a brilliantly appropr...The wheeliecrone says -<br />What a brilliantly appropriate term, Dave - "Purposeful exclusion".<br />Do you mind if I use it here in Australia? We have an enormous amount of purposeful exclusion here in Australia.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35743239.post-44958467480151598092010-11-02T21:35:56.533-04:002010-11-02T21:35:56.533-04:00First post, been lurking, got here from Lene's...First post, been lurking, got here from Lene's blog that my mom told me about. Gaah! So many connections. <br /><br />I need to remember that phrase. "Purposeful exclusion." It encapsulates everything in two words. That is awesome. Thank you.<br /><br />I've got a rare type of dwarfism and let me tell you nothing in this world is built for an adult who is just over four feet tall -- or about 127 centimeters, for those who don't grok feet. I know I'd have real problems using that setup, and I know a number of people who wouldn't be able to at all.<br /><br />You rock!Rachelnoreply@blogger.comtag:blogger.com,1999:blog-35743239.post-10470852903914745102010-11-02T18:29:17.698-04:002010-11-02T18:29:17.698-04:00Love the way you "handled" the hotel man...Love the way you "handled" the hotel manager and from what I have read and believe there will be something done with reagrds to this very crappy scenerio you had to endure. As far as the term "purposeful exclusion" so very true and so very brilliant. Keep being you Dave, you are absolutely amazing!!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35743239.post-73079694208324784412010-11-02T16:38:29.808-04:002010-11-02T16:38:29.808-04:00I have really severe cigarette smoke allergies, bu...I have really severe cigarette smoke allergies, but Ohio has a law that you can't smoke within 20 feet of the door. The hotel where we spent the weekend had brand *new* benches with ashtrays 10 feet from the automatically opening doors that pulled the smoke into the lobby. I spoke to the manager who remembered me making a similar complaint last spring... in fact for about 4 years running. They not only haven't fixed the problem, they made it worse. Purposeful exclusion indeed, if you can't get into the building, or having gone in, can't get out.<br />SharonAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-35743239.post-88483938314236897642010-11-02T12:44:25.131-04:002010-11-02T12:44:25.131-04:00Effin' awesome!You were most definitely on a r...Effin' awesome!You were most definitely on a roll and a very good one at that. What a difference in the attitude shown by this rep and the one from Metro a couple months ago. Speaking of Metro, I just posted a follow-up to my experience...<br /><br />Purposeful exclusion. I'll be using that one, as well. Brilliant phrase.Lene Andersenhttps://www.blogger.com/profile/11223128667829847717noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-79826953446327016152010-11-02T12:35:18.236-04:002010-11-02T12:35:18.236-04:00Fantastic response! I like the expression and woul...Fantastic response! I like the expression and would like to share this post with as many people as I can! :) You are so strong, physically and mentally. I know what the carpets are like in some of the hotels in Scotland and they are ridiculus! I respect you. :)Wee Jennynoreply@blogger.comtag:blogger.com,1999:blog-35743239.post-52853986432213533562010-11-02T12:21:19.049-04:002010-11-02T12:21:19.049-04:00Dear Dave:
Purposeful exclusion has now entered m...Dear Dave:<br /><br />Purposeful exclusion has now entered my vocabulary - and what a useful phrase it is - encapsulates a whole lot of discrimination in two words. <br /><br />I am sorry you had to confront it yet again - but am grateful that you do because I do believe in this instance it will make a difference - it kind of sounded like she really got it,<br /><br />ColleenColleennoreply@blogger.comtag:blogger.com,1999:blog-35743239.post-90928148528551440522010-11-02T09:40:25.219-04:002010-11-02T09:40:25.219-04:00I'm thinking she will look at the world differ...I'm thinking she will look at the world differently because of you!<br />And when she trains others, she will teach them to look at the world differently, because of you. And so on and so forth...<br />Thanks for all you do!Kasiehttps://www.blogger.com/profile/17813617826032990730noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-60648659573483906612010-11-02T08:37:56.987-04:002010-11-02T08:37:56.987-04:00I'm shocked that a new building would not be a...I'm shocked that a new building would not be accessible to all people. It was good that the blond woman made no attempt to excuse the situation. She didn't assume she knew how to satisfy you but asked what she could do. She wasn't to blame but she got it (you opened her eyes and I bet they stay open) and was someone I'd trust to carry the message forward.Belindahttps://www.blogger.com/profile/09251920708783268740noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-15934499619856608582010-11-02T07:15:59.758-04:002010-11-02T07:15:59.758-04:00I have thought of the general concept of "pur...I have thought of the general concept of "purposeful exclusion", even if not that precise phrase, many many times. If management *knows*, or *should* have known if they had bothered to think about it, that their policy or design are going to exclude people with disabilities, then yes, that is essentially the equivalent of spitting at us in the face and saying, "Go away, we don't want to serve you." This is how I react when I come across Yet Another Video on line (the vast majority of them) that doesn't have captions and nothing done to at least provide a transcript, or buy a dvd to find the special features Yet Again don't have captions even if the main feature does.Andrea S.http://wecando.wordpress.comnoreply@blogger.comtag:blogger.com,1999:blog-35743239.post-47853226094151949862010-11-02T02:57:35.317-04:002010-11-02T02:57:35.317-04:00You go man. I like the term "purposeful excl...You go man. I like the term "purposeful exclusion" cos it is!Gleehttps://www.blogger.com/profile/17671758996746410949noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-58896428499504063692010-11-02T00:52:33.488-04:002010-11-02T00:52:33.488-04:00You're a bulldog, Dave! Way to go.You're a bulldog, Dave! Way to go.Clayhttps://www.blogger.com/profile/09424036357963352399noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-22830836735950536022010-11-02T00:36:33.236-04:002010-11-02T00:36:33.236-04:00I'm actually surprised that this is the first ...I'm actually surprised that this is the first time that it has occurred to you. In San Antonio, I find that almost everything has accomodations for the physically disabled (I'm not disabled, but I use the double stroller which I'm told is the same width as the larger wheelchairs, but I also find that sometimes, the actually use of these attempts to welcome those with disabilities would be impossible for someone actually in a wheelchair (ramps too steep, with a curve that although technically just wide enough wouldn't be negotiable if you were in a wheelchair, or a big post behind a door so that it doesn't open wide enough to actually allow entry). I find myself getting upset with them even though it doesn't hinder me at all.<br /><br />In the quality and regulatory field of drugs and devices we talk a lot about effective corrective actions and that is what you are asking for. When there is a flaw in any product, then it is a problem with the design. If there is a flaw in anything else or with the design, it is a problem with management. So it is always a problem with management regardless of what goes wrong. I think it really is quite applicable to the situations you describe, too.Kimberlyhttps://www.blogger.com/profile/11452366492486662984noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-44342840623838118322010-11-02T00:25:12.041-04:002010-11-02T00:25:12.041-04:00Way to go Dave! I'm so sorry you had to face ...Way to go Dave! I'm so sorry you had to face that but I truly and honestly think you made a difference that day!Kristinhttps://www.blogger.com/profile/10791317184998122691noreply@blogger.com