tag:blogger.com,1999:blog-35743239.post1169535389735981239..comments2024-03-19T07:36:33.915-04:00Comments on Of Battered Aspect: TYTYVMDave Hingsburgerhttp://www.blogger.com/profile/11918601687946534172noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-35743239.post-61796986806518135932013-09-14T20:29:51.261-04:002013-09-14T20:29:51.261-04:00Kristine, I'm so glad you are mobile again! En...Kristine, I'm so glad you are mobile again! Enjoy your freedom again.Dave Hingsburgerhttps://www.blogger.com/profile/11918601687946534172noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-73570149438313525552013-09-14T19:31:08.603-04:002013-09-14T19:31:08.603-04:00I'm taking my cues from you on being mindful a...I'm taking my cues from you on being mindful about my thank-yous...<br /><br />After being stuck in the house for weeks with my broken chair, it finally got fixed yesterday. (!!!) The tech who came out and fixed it was great. He recognized everyone else's mistakes that had got me into this situation, and brought both his own expertise and empathy to the table, and finally got me up and running. I thanked him profusely and sincerely.<br /><br />About an hour after he left, a woman from the office called to double-check that everything had gone well, and that I was satisfied. Sounds like a nice gesture, but she's the one who'd been throwing up roadblocks the entire time, not caring at all, and making the whole situation worse than it had to be. Thanks to her, I would likely still be stuck for a few more weeks, if my dad hadn't made a series of hell-raising phone calls. (He has a voice you don't argue with. I sound like a timid little girl, and usually end up crying. So I let him take over!) When her phone call came, sounding like she was seeking the gushing gratitude, I gave a polite thank you. I also acknowledged what a long, terrible road it was getting here, so she doesn't think I've forgiven and forgotten. But I was courteous.<br /><br />Then I looked up the contact info for the company that makes the chair and its parts. I've never met them in person, so I've never really said anything to them, but in cases like this, they are incredible about saying "Yeah, this part usually takes a week to prepare and ship, but that does sound like an emergency situation, so we'll get it done right now, today." They got an email with gushing thanks. It's a small company, but they build an absolutely incredible chair, and they treat their clientele with respect. That deserves some gushing! (They also deserve to be named... The company is 21st Century, and their website is www.wheelchairs.com. Seriously, fantastic chairs. I refuse to ever consider anything else!)Kristinehttps://www.blogger.com/profile/06868874343026873104noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-6050834815237330572013-09-13T10:22:13.862-04:002013-09-13T10:22:13.862-04:00I think we need to pay more attention to thank yo...I think we need to pay more attention to thank yous that are just a little bit different, abit deeper, that change perspective....it would benefit both people, creating connection and a understanding that being heard/seen is so powerful.theknappernoreply@blogger.comtag:blogger.com,1999:blog-35743239.post-64600664309646688692013-09-12T23:57:16.073-04:002013-09-12T23:57:16.073-04:00Thank you.Thank you.B.noreply@blogger.com