tag:blogger.com,1999:blog-35743239.post1491719152155667371..comments2024-03-19T07:36:33.915-04:00Comments on Of Battered Aspect: Practicality and Diversity: Accessibility's Genteel CousinsDave Hingsburgerhttp://www.blogger.com/profile/11918601687946534172noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-35743239.post-76416302096174415012010-04-15T06:25:52.523-04:002010-04-15T06:25:52.523-04:00Wow!Wow!Gleehttps://www.blogger.com/profile/17671758996746410949noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-62536605703088982372010-04-12T20:10:23.578-04:002010-04-12T20:10:23.578-04:00Wow...that is what customer service is suppose to ...Wow...that is what customer service is suppose to be like!Kristinhttps://www.blogger.com/profile/10791317184998122691noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-23147898690362449772010-04-12T19:22:27.676-04:002010-04-12T19:22:27.676-04:00Woo hoo, love it!Woo hoo, love it!Cynthia F.noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-39550736715718209342010-04-12T16:10:30.508-04:002010-04-12T16:10:30.508-04:00wow! I am so glad you had such a good experience. ...wow! I am so glad you had such a good experience. our indigo is further north at the yonge eglinton centre and the entire mall really needs someone to deal with issues of accessibility.moplanshttps://www.blogger.com/profile/16998309937928231527noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-67823197705978454702010-04-12T09:53:58.281-04:002010-04-12T09:53:58.281-04:00gotta love great customer service. I have been try...gotta love great customer service. I have been trying to get mcDs to have high chairs that are not enclosed at the top because children with orthopedic problems cant get into a high chair that is so confining. the bar up between the legs is fine but there is also a bar across the top which makes it impossible for many children to use it. booster seats would be an easy answer but alas nothing. so I have to hold my child in my lap, which is difficult or put her on a chair that puts her at risk and them at risk. but no one hears me.MoonDoghttps://www.blogger.com/profile/11707506968348810606noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-55363556302738675652010-04-12T09:03:38.480-04:002010-04-12T09:03:38.480-04:00Sometimes people can very honestly forget if they ...Sometimes people can very honestly forget if they don't do it while they're thinking about it--better to do it immediately if it's possible.<br /><br />This is why I love independent bookstores. They're the best.FridaWriteshttps://www.blogger.com/profile/03321658097813377806noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-39582962974796405672010-04-12T07:41:14.579-04:002010-04-12T07:41:14.579-04:00I agree with OhWheely -- this is how access SHOULD...I agree with OhWheely -- this is how access SHOULD be done but too frequently isn't. <br /><br />If someone requests a change that takes a large amount of time or money to implement, then I can accept that it will take a certain amount of time to happen even if people are genuinely committed and pushing hard to move it forward quickly. For example, if you had needed for stairs to be torn down and replaced with a ramp, then it would be reasonable for them to take a few days or weeks to do that. But if the problem is both obvious and also has a really simple solution that only takes a few minutes of staff time to resolve, then why shouldn't it be done right away?<br /><br />I'm particularly impressed that this guy saw the big picture: he realized that this is not just a one-time issue that needs to be solved today, for this particular design/floor plan at this particular store. He understood right away that this is something that needs to be accounted for in all future display arrangements throughout the entire store chain. That kind of vision is at least as rare as the attitude he displays of "let's fix this now." To find both this positive attitude and also this level of vision in the same person is even rarer.Andrea S.http://wecando.wordpress.comnoreply@blogger.comtag:blogger.com,1999:blog-35743239.post-23213635082106603172010-04-12T04:17:15.204-04:002010-04-12T04:17:15.204-04:00. . and that is just exactly how a comment about a.... . and that is just exactly how a comment about access SHOULD be recieved (but unfortunately is not often enough). <br />Yay for Chris<br />If I am ever in Toronto (or Canada) I'll shop there.Heatherhttps://www.blogger.com/profile/18114470051285093104noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-90293456444329441732010-04-12T01:43:45.944-04:002010-04-12T01:43:45.944-04:00That's wonderful! I just love when you speak u...That's wonderful! I just love when you speak up and people actually listen to you! It's a rare person who does that.Katehttps://www.blogger.com/profile/04931944728963114472noreply@blogger.comtag:blogger.com,1999:blog-35743239.post-90212376145256811312010-04-12T01:25:18.232-04:002010-04-12T01:25:18.232-04:00Were I closer I'd shop at that store for all m...Were I closer I'd shop at that store for all my books!<br /><br /> We shop at an excellent old fashioned Butchers Shop.<br /> <br /> Usually we give them a box of Beer for their help through the year.<br /> <br /> This time I gave them, somewhat in trepidation, two paintings of the shop which I had made. Not expecting the continuing expressions of gratitude which they now give us every time we go there. <br /><br />Seems its the small things which make life worth while, a smile and a helpful ear and solution without malice or rejection.Peterhttps://www.blogger.com/profile/15390728057303887868noreply@blogger.com